Privacy Policy

Account data: your email address and login details.

Usage data: API requests, the model used, page counts, credits charged, timestamps and errors, so we can bill you and show your activity.

Documents and results: the files you send and the text we return. Visitors who use the free playground without an account are counted by a hashed IP address to enforce the daily free limit.

Payment data is collected by Creem, our Merchant of Record. We do not see or store your card details.

Documents are sent to the OCR model you choose (or the one picked by automatic routing) to produce the result. Results may be cached so that sending the same file again returns faster and is free.

Files you upload to create a public link are kept until the link expires (by default 24 hours, at most 7 days) or until you delete them.

We do not use your documents to train models, and we do not sell personal data.

Cloudflare (hosting, file storage), Supabase (database), Vultr (API server), Creem (payments), and the OCR providers that run the models you call, including OpenParser, AIHubMix, OpenRouter and the model vendors behind them (for example Mistral, Google, Amazon, Microsoft, OpenAI, Anthropic, Zhipu, Baidu and DeepSeek). Each receives only what it needs to perform its part of the Service.

These providers may process data outside your country, including in the United States.

Account and billing records are kept while your account is open and as long as needed for tax and accounting. Request logs and cached results are kept for up to 90 days. You can ask us to delete your account and data at any time.

You can ask for a copy of your data, ask us to correct or delete it, or object to how it is used by emailing us. We reply within 30 days.

We use cookies only to keep you signed in. We do not use advertising cookies.